Competing for consumer attention
To celebrate Clark Hill’s CreditEcoToGo first anniversary and 50th episode, we discuss the digital transformation of the collections industry with Dave Hanrahan, CEO and co-founder of Kredit, a next-generation software platform that empowers consumers to ” interact with all of their creditors and those who collect for them, in one place. Kredit creates options for consumers while enabling them to make decisions about their own financial well-being in a holistic and holistic manner. At the same time, creditors and debt collectors who log into the platform must compete for consumer attention; those who are responsive and provide the best customer service are likely to be the ones who see the recovery first. Kredit seeks not only to create tools for those who need them most, but also to put consumers in control of their own information.